Privacy Policy

In compliance with the Personal Data (Privacy) Ordinance, Metta Mission and Community Ministry Ltd (Metta / We / Our) is committed to safeguard the personal information of web users. This Privacy Policy forms part of the relevant terms and conditions of our website, protects and uses your personal data in accordance with the laws of HKSAR. When you provide your personal information through our website, it means that you agree to all terms of this Privacy Policy and the terms and conditions of our website, and are bound by them. Please read carefully of this Privacy Policy before you start to provide any personal information.


If you do not accept this Privacy Policy, please do not make donations/shopping or provide any personal information on our website.


Collection and Use of Personal Information

Personal data, including but not limited to name, telephone number, facsimile number, address, email address and record of transactions will only be collected to promote products, organize, coordinate and carry out activities to support or encourage charitable events organized and undertaken by Metta and to publicize and promote such works. All reasonably practicable actions shall be taken to ensure that personal data collected and retained are accurate and securely protected. No personal data shall be disclosed to other organizations or individuals without consent of the web users. When web users visit the website of Metta, our service provider will only record their IP address and the pages browsed. No personally identifiable information shall be collected. The aggregate information about the number and types of visitors will be used for conducting analysis for service improvement.


Storage and Access of Personal Information

All personal information that web user provides to Metta is secured on Metta’s server with restricted access. Only designated staff or agents are permitted to view user’s personal data.


Online Registration / Shopping

When web users register or shopping, their personal information will be securely encrypted, in which credit card information will only be collected by the Visa/Master companies via their payment gateway for the purpose of processing the donation/ shopping payment. Metta will not disclose any of such information. Other personal information will only be used for the purposes of issuing and sending of order receipts and records by Metta.


Review of the Privacy Policy

We may review this Privacy Policy and update our website from time to time. Any amendments, updates or amendments to this Privacy Policy will be posted on our website and take effect immediately. Unless otherwise required by relevant laws, we recommend you visit our website from time to time to obtain the latest version of the Privacy Policy.


Update and Removal of Personal Information

If web users would like to update or remove their personal information from the database of Metta, please email your request to or write to us. Address: 10/F, SEAVIEW CENTRE, NO. 139-141 HOI BUN ROAD, KWUN TONG, KOWLOON


This privacy policy is governed by and interpreted in accordance with HKSAR law.